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Ace Skills Consulting
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AB-410: Intelligent Applications Builder

Build intelligent business applications with Power Apps, Power Automate and Copilot Studio, and prepare for the AB-410 exam.

  • 32 hours of live, hands-on sessions
  • One business solution built across four days
  • Dataverse design, model-driven and canvas apps
  • Copilot Studio agents with knowledge, actions and flows
  • Successor path for learners who planned to take PL-200
Aligned to Microsoft exam AB-410
Duration
4 Days | 32 Hrs
Next batch
Batches on request
Delivery
Live Online · Onsite · Corporate
Level
Intermediate
Exam
AB-410
Language
English

Why learn AB-410 with Ace Skills

  • AI where it adds value

    Agents, document processing and generative answers are added to a working solution, with clear guidance on when not to use them.

  • Data model first

    A well-designed Dataverse model keeps apps, flows and agents consistent and secure as the solution grows.

  • Automation that survives errors

    Flows include retries, error branches and notifications, so they keep running when a connector or user misbehaves.

  • Ready for the PL-200 successor

    If you were preparing for PL-200, the course maps your consulting skills onto the newer AB-410 outline.

Course overview

Business applications are no longer just forms over data. Users now expect apps that suggest next steps, flows that read documents and agents that answer questions or complete routine tasks. The people who build these solutions need solid Power Platform foundations plus the judgement to add AI where it genuinely helps. This four-day course builds both.

Day one designs the data foundation in Microsoft Dataverse — tables, relationships, business rules, security roles and solutions — because every later step depends on it. Day two builds the user experience with model-driven and canvas apps, including forms, views, business process flows and responsive design.

Day three focuses on automation: cloud flows, approvals, error handling, desktop flows and AI Builder for document processing. Day four is dedicated to Copilot Studio agents — topics, knowledge sources, generative answers, actions that call flows and connectors, and publishing to Microsoft Teams — followed by application lifecycle management, governance and exam preparation.

All labs build on one service-request scenario, so you finish with a working solution that includes an app, automations and an agent, packaged for deployment.

This course is aligned to the AB-410 exam, reported as the successor to PL-200, which retired on 31 August 2026. Because the exam is new, check its current outline on Microsoft Learn before booking; we update the course as details are confirmed.

Key features

  • One service-request solution built end to end
  • Dataverse data modelling and security roles
  • Model-driven and canvas apps with business process flows
  • Cloud flows, desktop flows and AI Builder labs
  • Copilot Studio agents with knowledge and actions
  • Solutions, environments and deployment basics
  • 30 days of post-training doubt support

Who should attend

  • Power Platform makers and functional consultants
  • Learners who were preparing for the retired PL-200 exam
  • Business analysts who build solutions for their teams
  • Dynamics 365 consultants extending model-driven apps
  • IT professionals supporting low-code programmes

Prerequisites

  • Power Platform fundamentals (PL-900 level recommended)
  • Basic understanding of data tables and relationships
  • Experience with business processes such as approvals or service requests

Curriculum

4 Days · 32 Hours · 13 Modules · 10 Labs

  1. Environments and solutions

    • Environment strategy
    • Solutions and publishers
    • Managed vs unmanaged solutions
    • Environment variables and connection references
    • Lab: Create an environment and a solution with a publisher · 30 min

    Data modelling in Dataverse

    • Tables, columns and data types
    • Relationships and cascading behaviour
    • Calculated and formula columns
    • Business rules
    • Lab: Model a service-request data structure · 55 min

    Dataverse security

    • Business units and security roles
    • Teams and access levels
    • Column security
    • Auditing
    • Lab: Configure roles for agents, managers and requesters · 45 min

  2. Model-driven apps

    • Forms, views and charts
    • Site map and navigation
    • Business process flows
    • Dashboards
    • Lab: Build a model-driven app with a business process flow · 55 min

    Canvas apps

    • Screens, galleries and forms
    • Power Fx formulas
    • Responsive layouts
    • Delegation and performance
    • Lab: Build a mobile canvas app for requesters · 55 min

    AI in apps

    • Copilot in model-driven apps
    • Copilot-assisted app creation
    • Prediction and AI Builder components

  3. Cloud flows

    • Dataverse triggers
    • Conditions, loops and expressions
    • Approvals
    • Error handling and scopes
    • Lab: Automate request routing and approvals · 50 min

    Desktop flows

    • Robotic process automation concepts
    • Recording and editing desktop flows
    • Calling desktop flows from cloud flows
    • Lab: Automate a legacy desktop task · 35 min

    AI Builder

    • Document processing models
    • Prompts in flows
    • Text classification and extraction
    • Lab: Extract data from attachments with AI Builder · 45 min

  4. Agent design

    • Topics, triggers and variables
    • Knowledge sources and generative answers
    • Agent instructions and tone
    • Authentication options
    • Lab: Build an agent that answers service questions from a knowledge base · 50 min

    Agent actions

    • Calling flows and connectors from agents
    • Creating Dataverse records from conversation
    • Escalation to a human
    • Publishing to Teams and websites
    • Lab: Let the agent create and track requests through a flow · 50 min

    Governance and lifecycle

    • Deploying solutions between environments
    • DLP policies
    • Analytics for apps, flows and agents

    Exam readiness

    • Exam structure and scenario questions
    • Practice questions with review
Download full syllabus (PDF)

Skills you will gain

  • Microsoft Dataverse
  • Model-driven apps
  • Canvas apps
  • Power Fx
  • Business process flows
  • Power Automate
  • Desktop flows
  • AI Builder
  • Copilot Studio
  • Agent design
  • Solutions & ALM
  • Security roles

Tools & technologies

  • Power Apps
  • Power Automate
  • Power Automate for desktop
  • Microsoft Copilot Studio
  • AI Builder
  • Power Platform admin center
  • Microsoft Teams

Certification exam

Exam details
Exam nameIntelligent Applications Builder (AB-410)
Exam codeAB-410
Voucher includedNo — book directly with the vendor
DeliveryOnline proctored or Test centre
Validity & renewal1 year (free online renewal assessment)

Skill areas measured

  1. Configure Microsoft Dataverse
  2. Create and manage apps
  3. Create and manage automations
  4. Build and manage agents with Copilot Studio
  5. Manage solutions, security and governance

Exam details are pending verification. Vendors change exams; confirm on the official vendor page before booking. Official exam page (opens in a new tab)

Schedule & Pricing

Live Online

Individual

Price on request

  • 32 hours of live, trainer-led sessions
  • 10 hands-on labs
  • Ace Skills course completion certificate

Onsite

At your office or our centre

Pricing depends on location, group size and dates.

  • Delivered at your premises or an Ace centre
  • Same curriculum and labs as live online
  • Dates planned around your team

Corporate / Team

Private batch for your organisation

A private batch with content adapted to your environment and goals.

  • Customised curriculum
  • Private batch, online or onsite
  • Progress and assessment reports
  • GST invoice and PO-based billing

No public batches scheduled — Talk to an Advisor for a private batch.

Projects & labs you will build

  • Day 2 · 55 min

    Build a model-driven app with a business process flow

  • Day 4 · 50 min

    Let the agent create and track requests through a flow

Your certificate

Certificate of Completion — Ace Skills Consulting

Awarded on completing the course. It records the course title and training hours, and you can share it on your LinkedIn profile.

The Microsoft certification itself is awarded by Microsoft when you pass exam AB-410.

Frequently asked questions

I was preparing for PL-200. Should I switch?

Yes. PL-200 retired on 31 August 2026 and AB-410 is the reported successor; most PL-200 skills carry over, with more emphasis on agents and AI.

Do I need coding experience?

No. The course uses low-code tools and Power Fx formulas, which are taught as you go.

Do I need my own licences?

No. Lab environment access is arranged for the course, and the details are shared before Day 1.

What happens if Microsoft updates the AB-410 exam?

We map the curriculum to the current published skills outline and revise it when Microsoft changes the exam. Always check the latest outline on Microsoft Learn before booking.

Do you run weekend batches?

Yes. Weekend batches cover the same 32 hours across consecutive Saturdays and Sundays, with timings in IST that also suit learners in the Gulf.

Can you run a private batch for our team?

Yes. We run private online or onsite batches for corporate teams, and we can weight the labs towards a business process from your own organisation. Request a corporate quote with your team size and preferred dates.

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Train your team on AB-410

Private batches online or at your office in India and the GCC, with a curriculum adapted to your environment.